Soul Garages Reviews
“Top customer service”, “Friendly and helpful staff”, “Very reliable”… our customers rate us highly on Google.
EXCELLENT Based on 155 reviews Nick2025-01-15Trustindex verifies that the original source of the review is Google. It is the first time I have used Soul Garages of Olney. My car has a MOT and Service, both were done quickly and to a high standard. The team were very helpful, polite and accommodating. Leo Barrett2025-01-14Trustindex verifies that the original source of the review is Google. Excellent service start to finish. Fair price, very responsive to call and emails. Will use again! Marion Cross2025-01-14Trustindex verifies that the original source of the review is Google. Shortly after moving to Olney I had a problem with the driver side wing mirror (glass wobbling). I decided to contact Souls - use local companies etc……….but being a Saturday afternoon I could only leave a message. They did get back to me promptly on the Monday morning but all downhill from there! I drove the car down and was told they would have to order a part and they could do it the next day. However, when the man checked on the system he found the part was on back order and went to speak to a colleague. On his return, he advised the part was being posted and was expected for the Friday. I explained that I could not drive much with it the way it was but could make do until Friday though it meant me having to cancel some things. I phoned on Friday to be told it wasn’t in yet, they would let me know when it was then the call was ended allowing me no chance to respond. I decided to give them until Monday but, when I still hadn’t heard I went to the excellent garage in Yardley Hastings who had it sorted in minutes - no new part required! I have never received a call from Souls. This company left a Christmas message on our community noticeboard so I took the opportunity to say that my experience with them had not been good. The reply to my comment was very speedy asking me to DM so they could get it sorted. I have since DM’d twice, both messages ignored. I think this is a very rude company who offer poor service and would not recommend at all. ADDITION: I think the response is rather poor and cowardly. I was asked to DM them so they could sort things out - I did so twice leaving a contact number. Sadly, they have not been in touch directly so I can only assume their request for a DM was pure showmanship trying to make themselves look better on our town’s noticeboard page. Anyone can achieve a good review when they want to - the telling thing is how they deal with the poor reviews which, in this case has been appalling and demonstrative of a seriously “couldn’t care less attitude”. I really wouldn’t want to trust my car with them now. Leslie James bennett2025-01-10Trustindex verifies that the original source of the review is Google. Just had full service and mot very pleased thank you Souls Charlie Aylward2025-01-10Trustindex verifies that the original source of the review is Google. Mot and work done on my car, quality work and brilliant service. Ben Ellis2025-01-09Trustindex verifies that the original source of the review is Google. Excellent service. Fast and efficient. Georgia Ferris2025-01-07Trustindex verifies that the original source of the review is Google. Highly recommend - wouldn’t go anywhere else Eleanor Parkinson2025-01-06Trustindex verifies that the original source of the review is Google. There is only one word to describe this company EXCELLENT! My car is still under warranty. Souls checked the data with their computer and are able to offer the same service that I would have received with the dealer, but with an extra , personal local experience . Idojmusica 5132024-12-31Trustindex verifies that the original source of the review is Google. I have had my car MOTed and serviced with Souls for years and they have always been great. This year was a tougher year for the MOT but the Souls team were fabulous. They were compassionate and helpful and explained everything very clearly. They provided a courtesy car and then to top it all off, completed the repairs faster than expected and to a great standard. This was all finished with a health check to let me know how my car was doing. Honestly a brilliant team and great garage. Carole Stephens2024-12-27Trustindex verifies that the original source of the review is Google. A big thank you to Souls Garage. They managed to fit me in for a tyre change despite being fully booked. I would have been so stuck if they hadn't, they always go above & beyond. We are so lucky to have them in Olney.
Based on 4,500+ reviews
Trusted Score 4.8 / 5.0
why choose Soul Garages
We offer a wide range of services and can work on all makes and models at our extensive facilities in Olney, Buckinghamshire.
We Service All Makes and Models
We can service all Makes and Models of vehicle, even ones that are still within the manufacturers warranty period
Only MOT Testing Station In Town
Soul Garages are the only MOT facility available within the locality, and we also offer a FREE collection and delivery service up to 10 miles.
Long Established Family Business
Soul Garages have been serving the local community for many years, and continue to do so to this day.
We are highly rated by our customers
At Soul Garages we are passionate about providing a first class service to our customers. Read our reviews page to see how our customers rate us.
All Makes Servicing
Servicing you can trust – extensive facilities, fully-trained staff and competitive pricing.
EV/Hybrid Repairs
Our expert staff are fully qualified to service and repair all makes of electric & hybrid vehicles